Refund policy

Refunds and Returns

If a wine bottle breaks in transit to the customer (between the Winedrops office and the customer's address), WINEDROPS will issue store credit for the original value of the purchased bottle. If the wine breaks after it has been delivered to the customer's address, WINEDROPS does not refund or replace damaged or broken bottles. WINEDROPS reserves the right to dispute the reception of a damaged or broken bottle. WINEDROPS’s shipping partners normally alert WINEDROPS in the event of a broken bottle before it is delivered. If this occurs with your bottle, WINEDROPS will issue store credit. Winedrops is not obliged to refund or replace any wine for any other reason, including but not limited to, personal taste, wine being 'corked', wine being 'oxidized', bottle being damaged but still functional.